Is revenue cycle management co-sourcing the new outsourcing?
Hospital CFO Report: “Outsourcing often comes with a loss of autonomy, while retaining all revenue cycle functions can put a strain on hospitals and health systems. Many healthcare providers excel in the revenue cycle process, only to stumble over exceptions in the routine. Denials, credit balances, underpayments, small balances and bad debt take time to work with and the root cause can remain unknown. "For many situations, we recommend to health systems - don't outsource the entire process," says Brian Sanderson, National Managing Principal of Crowe Horwath LLP's Healthcare Services. "Co-source the exceptions. Find someone to work the problematic areas." According to Sanderson, there are two basic models for co-sourcing revenue cycle management functions.”
Read the article at the Hospital CFO Report.