One Minute With Me Library

The success of a mentor relationship depends upon what you expect to receive from this connection, and I've noticed there are 3 possible outcomes, in this One Minute With Me.

Here are the 5 strategic priorities I’m seeing in today’s health systems.

“Are we leaving any physician revenue on the table?” was the question this academic practice plan asked… but they weren’t expecting such a resounding “YES!”

Here’s what to look for, in this Project Series

These are the 10 Key Management Topics every upcoming leader should have knowledge on.

If we want to improve the patient experience, we need to use utilize the 5 Ps of Patient Care.

Here are the 3 key elements of a Lifetime Patient Journey in healthcare.

Physician compensation was not aligned with strategy, market, expectations or fairness. Here’s how they fixed it.

Industry intelligence needs to be complimented by strong emotional intelligence. Learn more on how to ask the important emotional intelligence questions for your team.

Transition in any facet of life is challenging – moving to a different city, phasing into retirement or beginning a new job. Sociologists have a recommended path you should follow to make these transitions more successful. And I think its application to a new job, or a new business executive roles (particularly for a CFO) is relevant.

Sociologists urge you to focus on the three C’s.

Creativity. Connection. And Contribution.

Decision makers – in my case that’s hospital CFOs – are now overrun with distraction. They have more responsibility. More vendors in their ear. More complexity to their operation. But less time.

Consequently, the decision maker’s attention is the currency we all seek. And since attention is limited – in time and intellectual focus – the elevator speech needs to be much more precise. Positioning statements help. But in my experience, there are two aspects that help decision makers better remember our interactions – regardless if it’s introductory, or on-going, and I break in down in this One Minute With Me.

Put customer experience, collaboration and connectiveness into your health system’s “how” and then see the result on patient and employee engagement and loyalty.

PROBLEM: Academic medical center’s net revenue was down 1.8% despite stable volume.

SOLUTION: 5 key areas, broken down in this first projects series.

When someone brings their authentic self to their work environment, they should also wrap it in one more key element.

It’s the most logical, insightful and inspiring book recommendation I’ve ever heard – and worthy of consideration.

The progress of ChatGPT (and related) will NOT happen quickly on the clinical side of healthcare, but its impact WILL be achieved in these three non-clinical areas.

Ask yourself this one question in the morning, and your perspective about a productive day changes. Here’s the question.

Improve your communication, relationships and attentiveness with these 5 easy-to-adopt tips.

IN with personal development. OUT with arbitrary goals and negotiated ratings. Here are the four simple questions to evolve someone’s career.