Latest Insights
Get Ready for the Autonomous Business Office
Technology in industries, including financial services and manufacturing, has evolved rapidly over the past 20 years, with offices becoming more and more automated and digitized. Consider the leading companies in market capitalization in the early years of this century: Hard-asset companies (think GE and Walmart). Today’s leaders in market cap? Digital companies (think Apple, Amazon, and Facebook).
How to Implement an Autonomous Business Office
Topics for Discussion: Review the concept, structure and market value of the Autonomous Business Office (ABO), ABO implementation guidelines and considerations, UnityPoint Health’s journey to an autonomous business office, Stair steps to your own autonomous business office adventure.
Q&A: The Journey to an Autonomous Business Environment
The automated, digitized business environment of the future is here now for many industries. And as healthcare works to catch up, many organizations are beginning to make moves toward automating their business functions, including those related to the revenue cycle, finance, and other shared services. Organizations that don’t adapt to the change most likely will be left behind as their competition gets ahead.
The Road to an Autonomous Hospital Business Office
What would it look like if your front, middle, and back office operations were run with technology aided by humans, instead of humans aided by technology? As our ability to manage information and allow systems to manage operations grows, such as self-driving cars, the idea of an autonomous revenue cycle continues to take shape. So what role is AI currently playing in leading organizations and what areas of the business are primed to yield the biggest benefit and return on investment?
Your Journey to Automation Starts with These Four “Must-Do’s”
Health system operational and financial leaders are frustrated and excited with their adoption of automation – experiencing low-return “random acts of automation” while committing to the potential value of intelligent automation.
Let’s Build a Robot: Robotic Process Automation
Robotic Process Automation, or RPA, seems to be all the rage right now, as hospital finance, reimbursement, and revenue cycle departments consider options for lower-cost alternatives for their daily work responsibilities, in particular, those tasks which are more robotic in nature. That is, starting with a repetitive task which may not require deep expertise.