Latest Insights

Financial Impact on Hospitals
Many hospitals are preparing for "the surge" of COVID-19 patients. What does that look like, volume-wise? Here's a health system that has been through the surge, and what volume looks like now. Cutting to the chase ... the "surge" is not revenue recovery. Not even close.

What Hospital Financial Executives are Saying
For our health systems, it's now the clinical front line AND the financial front line. Here's what we're hearing from healthcare financial leaders.

HCIV Update
One Minute with Me. Our Healthcare practice continues to deliver incredible value to our clients.

The Road to an Autonomous Hospital Business Office
What would it look like if your front, middle, and back office operations were run with technology aided by humans, instead of humans aided by technology? As our ability to manage information and allow systems to manage operations grows, such as self-driving cars, the idea of an autonomous revenue cycle continues to take shape. So what role is AI currently playing in leading organizations and what areas of the business are primed to yield the biggest benefit and return on investment?

How does seasonality affect your healthcare system’s net revenue?
One Minute with Me. For every health system finance professional who suspected that seasonality had some impact on net revenue but didn’t know how much... you were correct, and the effect is material. Crowe has studied net revenue patterns from more than 1,000 hospitals and has determined some trends that health systems may prepare for proactively—access our quarterly benchmarking report for all the analyses.

Your Journey to Automation Starts with These Four “Must-Do’s”
Health system operational and financial leaders are frustrated and excited with their adoption of automation – experiencing low-return “random acts of automation” while committing to the potential value of intelligent automation.

Let’s Build a Robot: Robotic Process Automation
Robotic Process Automation, or RPA, seems to be all the rage right now, as hospital finance, reimbursement, and revenue cycle departments consider options for lower-cost alternatives for their daily work responsibilities, in particular, those tasks which are more robotic in nature. That is, starting with a repetitive task which may not require deep expertise.

From Concept to Reality: Themes From HFMA Annual Conference
One Minute with Me. Brian Sanderson, national managing principal of Crowe’s healthcare services, highlights three areas of focus from this year’s Healthcare Financial Management Association Annual Conference. Are you ready for what’s next?

Crowe 2017 Healthcare Summit Opening Session
All hospitals are trying to determine what business strategies to start today that will keep them afloat for the next many years. A lot of inpatient business is moving to outpatient, so a lot of our outpatient businesses are growing. And that means that maybe we're converting inpatient space to outpatient space.